• Exchanges and returns are accepted within 24 hours of receiving your order.

• Items can only be returned or exchanged if they are damaged, defective, the wrong size, or not the item ordered.
• The product must be in its original condition, including the brand box, packaging, and all accessories.

 

• Refunds are processed once the returned item is received and inspected at our warehouse. The refund will be issued using the original payment method whenever possible. If an alternative method is required, we will coordinate with you to ensure a smooth and convenient process. Please allow time for the transaction to reflect based on your payment provider's policies.

• You can contact us via WhatsApp, or at support@aphroditeaccessories.com, providing your order number or phone number.

• If an order is canceled after being out for delivery, shipping fees will be deducted from the refund.

• Delivery typically takes 3-5 business days. 

• Our courier will attempt to reschedule your delivery. However, if there is no response after three attempts, the order will be automatically canceled. 

• You can reach us via WhatsApp, or at support@aphroditeaccessories.com, for any inquiries.

• Most of our pieces are made of stainless steel—anti-rust, tarnish-free, and waterproof.
• Other products are 18K gold-plated. Check our Jewelry Care Instructions for more details.