• Returns and Exchanges are only allowed within 24 Hours of receiving the shipment

• Return or Exchange is only accepted if item(s) received were damaged, defective, different size, or not the same ordered item.
• To be eligible for an exchange, your item(s) must be unused and in the same condition as when it was received (with the original brand box, packaging, and all accessories).

• If you placed your order in cash or online payment. You will be refunded as online payment (payment, or e-wallet) after returning the order.

• Customers can contact us through our WhatsApp, Contact Us Page, Email, or Instagram with the order number or phone number.

• If an order is canceled after being out for delivery for the first trial, shipping fees will be deducted from the customer in case of cancellation.

Delivery takes 3–5 business days.

• Our courier will reschedule the delivery, but the order will be automatically canceled if the courier tries to reach you for more than 3 times and there's no answer.

• You can contact us through our WhatsApp, Contact Us Page, Email, or Instagram with the order number or phone number.

• Most of our designed products are stainless steel, anti-rust, tarnish-free, and waterproof.
Other products are 18k gold-plated; check jewelry instructions for more caring tips.