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White Heart Necklace šŸ¤

White Heart Necklace šŸ¤

Regular price LE 250.00 EGP
Regular price Sale price LE 250.00 EGP
Sale Sold out
Shipping calculated at checkout.

Material: Stainless steelĀ 

Length: 45 cm

Shipping Policy

  • Delivery takes 3-5 business days.
  • Feel free to reschedule your order for 2 times only, Our courier will reschedule the delivery for you, but the order will be automatically canceledĀ after 3 failed delivery trials.
  • If an order is canceled after being out for delivery for the first trial, shipping fees will be deducted from the customer in case of cancellation.

Policy

  • Returns and Exchanges are only allowed within 24 hours of receiving the shipment (fees may be applied according to shippingĀ rates).Ā 
  • Return or Exchange is only accepted if item(s) received were damaged, defective, different size, or not the same ordered item.
  • To be eligible for an exchange, your item(s) must be unused and in the same condition as when it was received (with the original brand box, packaging, and all accessories).
  • For Return and Exchanges you can contact us on Whatsapp, or ourĀ email.

Care Instructions

  • For Stainless steel products they're anti-rust, tarnish free and waterproof.
  • For 18k Gold plated / Silver plated products:
    • Avoid spraying perfume, hairspray or any cosmetics on it.
    • Keep your jewelry in a clean storage box to a keep away from extreme temperatures and humidity.
    • Remove jewelry when showering, bathing or on the beach.

FAQs

FAQ's

Is exchange allowed?
ā€¢ Returns and Exchanges are only allowed within 24 hours of receiving the shipment.

In what condition can items be returned or exchanged?
ā€¢ Return or Exchange is only accepted if item(s) received were damaged, defective, different size, or not the same ordered item.

ā€¢ The product is only exchanged if it is in the same condition as when it was received (with the original brand box, packaging, and all accessories).

How do I request an exchange?
ā€¢ Customers can contact us through our WhatsApp,Ā Instagram, theĀ Contact Us page, or ourĀ email,Ā with the order number or phone number.

Are there cancellation and shipping fees?
ā€¢ If an order is canceled after being out for delivery for the first trial, shipping fees will be deducted from the customer in case of cancellation.

How long does shipping take?
ā€¢ Delivery takes 3-5 business days.

What if I miss the delivery?
ā€¢ Our courier will reschedule the delivery, but the order will be automatically canceled if the courier tries to reach you more than 3 times and there's no answer.

How can I contact customer service?
ā€¢ You can contact us on WhatsApp, Instagram, the Contact Us page, or our email.

What is our jewelry material?
ā€¢ Most of our designed products are stainless steel, anti-rust, tarnish-free, and waterproof.
Other products are 18k gold-plated; check jewelry instructions for more caring tips.
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